MU Online is a growing community, and we aim to maintain a friendly, fair, and enjoyable environment for all players. To ensure this, we have established the following rules and regulations.

These rules may be updated or modified at any time without prior notice. We also reserve the right to refuse or cancel the service of any user at our discretion.

By registering an account on our server, you agree to abide by the following rules and accept full responsibility for any consequences of breaking them.

Prohibited Actions:

• Interfering with GMs' work.
  🔹 Punishment: Mute / Ban
• Impersonating an administrator or representative.
  🔹 Punishment: Mute / Ban
• Deceiving or misleading administrators.
  🔹 Punishment: Mute / Ban
• Using cheats or exploiting game bugs.
  🔹 Report any found bugs to support for a possible reward.
  🔹 Punishment: Ban
• Advertising, spamming, or sending promotional messages.
  🔹 Punishment: Mute / Ban
• Sharing your login or password with another player.
  🔹 The administration is not responsible for account security.
• Gaining personal or third-party benefits through fraud. (determined by GM)
  🔹 Punishment: Mute / Ban
• Disrupting other players' normal gameplay. (determined by GM)
  🔹 Punishment: Mute / Ban
• Using exploits, hacking tools, or modifying game files.
  🔹 Punishment: Permanent account ban, IP block (including subnet), device ban.
  🔹 Violators will be banned without warning, appeal, or parole.
• Selling in-game assets for real money.
  🔹 Punishment: Ban
• Offensive language, insults, political slogans, Nazi propaganda, real-life threats in MetaMU Discord.
  🔹 The "pvp-chat" allows competitive discussions, but extreme messages may be punished (determined by GM).
  🔹 Punishment: Mute / Ban
• Offensive language or threats against administrators.
  🔹 Punishment: Mute / Ban
• Creating character names similar to admins/mods.
  🔹 If you wish to use such a name, request approval from the administration.
  🔹 Punishment: Forced name change
• Disrupting events or inciting rule-breaking during events.
  🔹 Punishment: Disqualification / Mute / Ban
• Damaging the server's reputation.
  🔹 Punishment: Mute / Ban

Allowed Actions:

• Killing other players is part of the game.
  🔹 No complaints will be considered.
  🔹 Solve it in-game.
• Competing for monsters, spots, and bosses.
  🔹 No complaints about players interfering with your farming.
  🔹 Solve it in-game.
• Freedom of speech in in-game chats.
  🔹 Discuss anything, swear in any form, but only in in-game chats.

Administration:

• Admins never ask for your password or items.
  🔹 If someone asks, they are a scammer.
• Admins do not threaten players.
  🔹 Violators receive fair punishment.
  🔹 Warnings may be given if necessary.
• Admins may modify or restart the server as needed.
• Admins do not register guilds for castle sieges.
  🔹 Only if all guild leaders agree.

Additional Rules:

• Using Hacks
  Hacking is against the rules and will be punished by a permanent ban immediately without a warning. MU Online does not tolerate any kind of usage of programs, software in order to get unfair advantage over other players.
• Bug exploits
  If you are aware of any bug, you are highly recommended to report it to a staff member. You can use the in-game ticket feature or report it on the forums. Abuse of any kind of exploits will be punished on sight.
• Cheats
  Cheating is defined as any attempt to give yourself an advantage over other players. Though cheating is a subjective definition, we reserve the right to define a cheater per situation depending on the offense committed by that player.
• Account sharing
  It is in the policies of MU Online that you are not allowed to sell an account or character to a third person. Keep your connection information to yourself. If you share or trade an account, staff won’t help you with any problems! MU Online staff won’t help you to get your account back. MU Online staff will never ask you for your account information (i.e., password). Violators will be punished by a ban.
• Begging for items / Scamming / Cheating GM / Staff
  MU Online Staff members are experienced, honest, and friendly. Do not even try to scam, beg for items, blackmail, or use any other unfair method to get free items, tokens, or help. Violators may face suspension of their accounts, depending on the case. This is to be decided by the staff.
• No posing as a staff member
  Characters or guilds imitating staff will result in immediate deletion and a lifetime ban.
• Advertisement
  Advertising is an offense that will result in an instant ban. You may not market, promote or advertise any other servers, commercial products, or make any other form of solicitation on MU Online.

Donation Policies

Please take a moment to review these rules detailed below. If you agree with them, then you may proceed with entering the website.

Definitions and Interpretations

• "User" or "Users" means any third party that accesses the website and is not employed by MU Online and acting in the course of their employment.
• Refunds
  We do not provide refunds under any circumstances. VIP Membership is voluntary, and if a user does not wish to be a member, they should not seek entry. If you are banned due to violation of our player rules, you will not get a refund.
• Exchange
  If you have store items that are damaged, broken, or lost, you may not receive an exchange or replacement even with proof of donation.
• Lost items and characters
  MU Online is not responsible for lost items or characters. Keep your account information secure and do not share it with others.
• Charge Backs
  Any attempts to reverse a donation will result in an automatic and permanent ban.